How do the responsibilities of the front-line worker in a management systems approach differ in relation to traditional, top-down approaches to management?

The responsibilities of the front-line worker in a management systems approach differ in relation to traditional, top-down approaches to management. The authors argue that behavioral-based safety management techniques are not congruent with a management systems approach to worker safety and health. What extent you think the management systems approach requires a greater level of trust in the front-line worker from management. How do you think workers would respond to this? Distinguish between the concepts of accountability and responsibility in the context of a safety management systems approach. How are these concepts related?

 

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